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no refunds or exchanges on sale items

Contact Us

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FAQ

Shipping

Free Shipping on orders over $80 (NZ Only)

We aim to dispatch all orders within 1-2 working days (please refer to weekends and public holidays above).

See our shipping page for more info

Returns

Order didn’t work out? Don't worry, it happens!

We gladly accept returns for items in original unworn condition with tags attached.

Returns must be lodged (via email) within 10 days from date you received your goods and we will provide you with a store credit or refund*

SALE ITEMS are final sale, therefore we do not accept returns or exchanges.

*please see our returns page for more information.

Tracking your order

We use NZ post to send all your orders. You should receive a notification email from us once a tracking number has been allocated. Please use this tracking number to track your parcel.

Got to: https://www.nzpost.co.nz/tools/tracking

Oasis Surf Shop

10 Rathbone St, WHG CBD

Coffee Bar
9am-4pm Mon-Fri
9:30am-2pm Sat
CLOSED Sunday

Main Store
9am-5pm Mon-Fri
9:30am-2:30pm Sat
CLOSED Sunday

Email: hello@oasissurf.co.nz

Contact us in store: 0210557660

For All Trade Enquiries
Rachelle (Owner):
0211478106

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